Frequently Asked Questions

Find detailed answers about how GoLynk works for shippers, carriers, microhubs, and partners.

Learn about safety, payouts, carbon tracking, and ESG reporting.

GoLynk is an AI-powered logistics platform that intelligently routes shipments through a network of existing vehicles, trains, microhubs, and lockers—delivering faster, cheaper, and with significantly lower emissions than traditional courier services. We orchestrate unused capacity to create a woven, efficient logistics web.
Today, logistics is fragmented and wasteful: trucks run 20–35% empty, cars operate at only 30% capacity, and shippers pay premium rates for inefficient routing. GoLynk matches shipments to available capacity in real time, eliminating waste and reducing costs for everyone.
Traditional couriers own vehicles and charge fixed rates. GoLynk doesn't own vehicles; instead, we coordinate shipments across existing capacity (trucks, trains, vans, bikes) and microhubs, which enables lower costs, more flexibility, and no new infrastructure—just smarter coordination.
Shippers (e-commerce, retailers, B2B and individuals), logistics operators & 3PLs (fleets with unused capacity), and microhub & retail partners (shops, kiosks, lockers). All three benefit from the same intelligent orchestration engine.
Most shippers save 30–50% on delivery costs compared to traditional couriers. Savings depend on shipment type, frequency, and corridor; flexible timing typically yields the highest savings.
Yes. Options: Economical (2–3 days, consolidation), Express (1–2 days, priority routing), Premium (white-glove, temp-controlled, insured). Choose per shipment based on urgency and budget.
You receive live GPS tracking, event notifications, and proof-of-delivery data for sharing with customers. Track and embed links for transparency.
Yes: REST APIs for order creation/status/tracking, webhooks for real-time notifications, and CSV bulk upload for batch shipments. We also provide a dashboard for manual or trial shipments.
We handle standard parcels, boxes, and larger shipments up to pallet level. We support regular goods, fresh/temperature-sensitive items (via certified partners), recommerce returns, retail distribution, and bulk industrial items. Regulated categories require verified partners.
Transparent, dynamic pricing tied to route and capacity used: Economical (consolidation), Express (priority), Premium (specialized). No monthly minimums—pay for what you ship.
Three simple steps: 1) Sign up via app or web (2 minutes), 2) Enter your first shipment details (pickup, drop-off, package size, timing), 3) Book and track. No minimums, no contracts, no setup fees—most shippers test with one delivery and then integrate.
Pricing is transparent and dynamic rather than strictly volume-tiered. Higher-frequency shippers benefit from better match rates and network density which can improve pricing; large accounts can discuss custom arrangements.
POD includes photos at pickup/final delivery, digital signatures or QR scans at handovers, GPS timestamps, and event logs—stored securely for audits and disputes.
Yes—use our pricing tool with origin/destination/package/timing for an instant quote; contact our team for detailed enterprise analysis.
Economical: 2–3 days; Express: 1–2 days; Premium: same-day or next-day in select corridors. Exact times depend on origin, destination, and network density.
We offer test shipments at standard pricing so you can validate the platform before committing; many shippers start with 5–10 test orders.
Revenue from transaction fees on matched shipments, optional premium services (express, insurance, white-glove), and B2B SaaS (data, ESG reporting). This lets us keep per-shipment prices attractive while building a sustainable business.
GoLynk is in pilot phase with early operator and shipper partners in Germany; we're validating the model with real shipments and data before broader scaling—early adopters shape the product and enjoy favorable terms.
GoLynk is logistics infrastructure: not a vehicle-owning courier, not a manual load board, and not a pure marketplace. We are the orchestration layer that connects capacity intelligently for mutual network benefit.
A shipper enters pickup/drop-off details; our AI matches the shipment to available capacity (direct or multi-hop via microhubs/lockers). The shipment moves along that capacity with live tracking and event updates—no detours, just efficient routing.
Multimodal means a shipment can use multiple transport types—truck, train, van, bike, or pedestrian legs—whichever is most efficient for that route, enabling cost and emissions savings.
Microhubs are small physical consolidation points (corner shops, kiosks, train stations, depots) where shipments temporarily consolidate and wait for the next efficient leg, enabling dynamic rerouting and cost savings.
A dynamic locker is a smart parcel locker enabling contactless 24/7 handovers between carriers, shippers, and recipients, eliminating coordination overhead and providing flexible pickup/drop-off across cities.
Our AI analyzes location, timing, capacity, compliance, and detour tolerance to match shipments with compatible journeys automatically, learning from every shipment to improve match quality continuously.
We provide live GPS tracking and event-level updates at each leg (pickup, microhub arrival, vehicle boarding, final delivery) with notifications at key milestones and frequently updating ETAs.
Apply (share fleet/routes), provide route data (API or upload), pilot one corridor, and scale—no TMS changes required and payouts are automatic.
Fleets often operate at 60–70% utilization with 20–35% empty backhauls; GoLynk fills spare capacity with compatible shipments to provide incremental profit without changing operations.
No—GoLynk integrates lightly via API or dashboard and fits alongside your existing systems; your core TMS and dispatch stay unchanged.
Operators receive fair compensation per matched shipment, settled automatically (typically weekly/biweekly) with transparent reporting showing route contributions and settlements.
Our matching engine avoids conflicts by honoring time windows, compliance, and detour constraints; in rare issues GoLynk handles resolution to protect your operations.
Yes—enable matching only on specific routes, time windows, or shipment types; exclude destinations; and toggle matching as needed to test and scale at your pace.
Your customer relationships and SLAs remain separate—GoLynk only fills unused capacity on legs you've planned so core obligations aren't compromised.
By filling empty vehicle space and eliminating unnecessary trips, GoLynk reduces CO₂ per package by 40–70% vs traditional dedicated delivery; multimodal routing and microhubs further cut footprint.
We calculate CO₂ savings per shipment vs a conventional alternative, aggregate results into auditable reports, and provide third-party verifiable Scope 3-ready data.
We produce auditable CO₂ savings reports suitable for CSRD and ESG reporting that are third-party verifiable and support corporate sustainability commitments.
Through KYC & verification, insurance options, proof-of-delivery logging (GPS/photos/signatures), rating & reputation systems, and GDPR-compliant data practices.
Base coverage is included for standard shipments; optional premium insurance is available for high-value items with higher coverage limits.
All data is encrypted end-to-end and stored securely; GoLynk complies with GDPR and never shares sensitive operational/pricing data without permission.
Yes—GoLynk operates in compliance with EU and German logistics regulations, insurance requirements, and data protection laws; partners undergo KYC and maintain appropriate insurance.
Contact via chat on the website, email, phone for B2B partners, or request a demo. For shippers start with a test shipment and chat with support during tracking.
Join our waitlist, reach out to discuss becoming an early pilot partner, or provide feedback on which corridors matter most to you.
A woven, intelligent logistics network across Europe where shipments move through nodes and transport edges with minimal human intervention, optimized in real time for cost, carbon, and speed—making existing infrastructure vastly smarter.

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